General conditions
These conditions of sale (hereinafter only "General Conditions") govern the sale of products marketed by www.nuovasarabimbo.it. All contracts for the purchase of products concluded, through the website www.nuovasarabimbo.it and according to the procedures indicated therein, between the Seller and the Customer, will be governed by these General Conditions.
Modalità di acquisto
1. The Customer can only purchase the products present in the Nuova Sara Bimbo Shop electronic catalog at the time of placing the order and which can be viewed at www.nuovasarabimbo.it, as described in the relevant information sheets. The technical information included in the website www.nuovasarabimbo.it faithfully reproduces those of the manufacturers of the goods included in the catalog. Nuova Sara Bimbo Shop, therefore, reserves the right to modify the technical information of the products to adapt them to those provided by the manufacturers, without any prior notice. It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics, and may differ in color, size, accessory products shown in the figure.
2. Correct receipt of the order is confirmed by Nuova Sara Bimbo Shop via an e-mail, sent to the e-mail address provided by the Customer during the purchase. This confirmation e-mail will contain the date and time of receipt of the order, the order number, the details of the products purchased, the shipping address and the chosen payment method. The Customer undertakes to verify its correctness and to promptly communicate any corrections by email or telephone by contacting Customer Service.
The customer can also check the status of his order by accessing his account under "My orders".
3. Any right of the Customer to compensation for damages or compensation, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order by Nuova Sara is excluded. Baby Shop.
Terms of payment
1. Advance Bank Transfer
In case of payment by bank transfer in advance, the sending of the order takes place only upon the actual crediting of the c / c of Nuova Sara Bimbo Shop, which must take place within 5 working days from the date of acceptance of the order, after which the order is considered automatically canceled.
The purpose of the bank transfer must include:
- the order reference code, which is released in the order confirmation e-mail.
- name and surname of the order holder.
The bank details on which to make the transfers are:
COM.CI. Srl
IT59G0306973920100000003150
Intesa San Paolo Aprilia
2. Credit card
Visa and Mastercard credit cards are accepted. This includes CartaSì, BancoPosta credit card, Postepay card, Aura card and all the others that have the Mastercard or Visa logo printed on the card.
3. Paypal
Nuova Sara Bimbo Shop accepts payments via Paypal. In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page. The purchase amount is debited from the PayPal account at the time of order acquisition. In case of cancellation of the order, both by the Customer and in case of non-acceptance of Nuova Sara Bimbo Shop, the amount will be refunded to the Customer's PayPal account.
Obligations of the buyer
It is forbidden for the purchaser to enter false and / or invented data in the registration procedure necessary to activate the procedure for the execution of this contract and the further related communications; personal data and e-mails must be exclusively their real personal data and not those of third parties or fictional ones.
The Customer indemnifies Nuova Sara Bimbo Shop from any liability deriving from the issue of incorrect tax documents due to errors in the data provided by the Customer, the Customer being the only responsible for the correct insertion.
The Customer undertakes, once the online purchase procedure has been completed, to print and keep these general conditions, which he will have already viewed and accepted as an obligatory step in the purchase, and to print the specifications of the product being purchased.
The guarantee of the successful completion of the payment that the Customer makes with the aforementioned means, is essential, so that by express agreement, the Customer's breach of this obligation will result in the legal termination of the contract without the need for judicial decision, without prejudice to the right of Nuova Sara Bimbo Shop to take legal action for compensation for further damage.
Contract termination and express termination clause
Nuova Sara Bimbo Shop has the right to terminate the stipulated contract by simply notifying the Customer; in this case the customer will have the right exclusively to the refund of any sum already paid.
Right of withdrawal
1. Pursuant to art. 64 et seq. of Legislative Decree no. 206/2005, if the Customer is a consumer (ie a natural person who buys the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form to Nuova Sara Bimbo Shop a reference of VAT number ), has the right to withdraw from the purchase contract for any reason, without any penalty. The right of withdrawal cannot be granted to companies (purchase with IVA number).
2. To exercise this right, the Customer must send a communication to this effect to Nuova Sara Bimbo Shop within 10 days from the date of receipt of the goods. This communication can be made by sending an email to info@nuovasarabimbo.it or by sending a registered letter addressed to:
Nuova Sarà Bimbo Shop - Via Alcide De Gasperi, 57 04011 Aprilia
3. Within the same term, the Customer must arrange for the return of the goods.
The right of withdrawal is subject to the following mandatory conditions:
The law applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product;
The right of withdrawal is totally lost if the goods are not returned intact, complete in all their parts or if they have been used. In case of forfeiture of the right of withdrawal, Nuova Sara Bimbo Shop will return the purchased good to the sender, charging the shipping costs to the sender.
The shipping costs for returning the goods are charged to the customer;
The shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the Customer.
In case of damage to the goods during transport, Nuova Sara Bimbo Shop will notify the Customer of the incident (within 5 working days of receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier he has chosen. Nuova Sara Bimbo Shop reserves the right to charge the Customer for any damage suffered by the goods during the return shipment, withholding the amount of the damage suffered from the amount to be reimbursed to the Customer.
Nuova Sara Bimbo Shop will refund the Customer the amount already paid for the purchase of the goods, within 10 days of his return, by transferring the amount charged to the credit card or by bank transfer. In the latter case, it will be the Customer's responsibility to promptly provide the bank details on which to obtain the reimbursement (IBAN code of the order holder).
4. No returns are made for products made to measure or customized by the Customer.
Promotions
The promotions cannot be communicated on already discounted items or on other active promotions, unless otherwise indicated by Nuova Sara Bimbo Shop.
Legge applicabile
1. The sales contract between the customer and Nuova Sara Bimbo Shop is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference court of his town of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of Aprilia.